Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services. By accessing or using our website, you agree to the practices described in this policy.

1. Data Controller

The data controller responsible for your personal information is:
Koky Beauty Supply LLC  
300 SW 107th Ave STE 112 Miami-Florida  
+1(786)223-2039

[email protected]

2. Data We Collect

We may collect and process the following categories of personal data:

• Identification Data: name, surname, date of birth, customer ID.
• Contact Data: email address, phone number, billing and shipping address.
• Account Data: username, password, and preferences saved in your account.
• Payment Data: transaction details (credit card, bank transfer, or other payment method), processed securely via third-party providers.
• Technical Data: IP address, browser type, device information, operating system, geolocation, and log files.
• Usage Data: information about how you navigate and interact with our website, products, and services.

3. Purpose of Data Processing

Your personal data will be used for the following purposes:

• To manage your account and provide access to our services.
• To process and deliver your orders, including billing and payment.
• To provide customer service and respond to inquiries.
• To improve our website functionality, security, and performance.
• To send transactional communications (order confirmations, shipping updates, etc.).
• To send marketing communications, newsletters, or promotions (only if you have given explicit consent).
• To comply with legal obligations, such as tax and accounting requirements.

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract: to provide products or services you purchase.
• Legal obligations: to comply with applicable laws.
• Legitimate interest: to improve our services, prevent fraud, and ensure security.
• Consent: for marketing activities and optional services.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, the data will be securely deleted or anonymized.

6. Sharing and Disclosure of Data

We do not sell your personal data. However, we may share it with:

• Service Providers: payment processors, shipping companies, IT hosting providers.
• Legal Authorities: if required by law or to protect our rights.
• Business Partners: only with your consent, for joint promotions or services.

All third parties are contractually bound to process data securely and in compliance with applicable laws.

7. Data Protection and Security

We implement technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and restricted access protocols.

8. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your rights.

9. Your Rights

Under applicable data protection laws (including GDPR), you have the following rights:

• Right to access your personal data.
• Right to rectify inaccurate or incomplete data.
• Right to erase your data (“right to be forgotten”).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing, including profiling.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the relevant Data Protection Authority.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure website functionality, analyze traffic, and improve user experience. For more details, please refer to our Cookie Policy.

11. Updates to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via the website or email.

12. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Koky Beauty Supply LLC  
300 SW 107th Ave STE 112 Miami-Florida  
+1(786)223-2039

[email protected]