Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Koky Beauty Supply LLC (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website, mobile applications (iOS and Android), and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Koky Beauty Supply LLC
300 SW 107th Ave STE 112
Miami, Florida, USA
Phone: +1 (786) 223-2039
Email: sales@kokybeautysupply.com

For privacy-related inquiries, you may contact us using the information above.

2. Scope of This Policy

This Privacy Policy applies to:

• Our website
• Our mobile applications available on Apple App Store (iOS) and Google Play Store (Android)
• All related services, features, and communications

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identification Data

• Name and surname
• Date of birth (if provided)
• Customer or account ID

b) Contact Data

• Email address
• Phone number
• Billing and shipping address

c) Account Data

• Username
• Encrypted password
• Preferences and settings

d) Payment Data

• Transaction details related to purchases
• Payment information is processed securely by third-party payment providers
• We do not store full credit card numbers

e) Technical Data

• IP address
• Device type and identifiers
• Operating system and app version
• Browser type
• Approximate location
• Log and diagnostic data

f) Usage Data

• Interactions with our website or mobile apps
• Pages viewed, features used, and actions taken

4. Social Sign-In (Apple, Google, Facebook, etc.)

We allow users to sign in using third-party authentication providers such as Sign in with Apple, Google, or other social platforms.

When you use Sign in with Apple:

• Apple authenticates you directly
• We may receive:
  • Your name (only the first time, if you choose to share it)
  • Your email address (real or Apple private relay email)
• We do not receive or store your Apple ID password
• Authentication is handled securely by Apple

The same principle applies to other supported social sign-in providers.

5. Purpose of Data Processing

We use your personal data for the following purposes:

• To create and manage user accounts
• To authenticate users (including social sign-in)
• To process orders, payments, and deliveries
• To provide customer support and respond to inquiries
• To improve our website and mobile applications
• To ensure security and prevent fraud
• To send transactional communications (order confirmations, shipping updates)
• To send marketing communications only if you have given consent
• To comply with legal and regulatory obligations

6. Legal Basis for Processing

We process personal data based on:

• Performance of a contract – to provide products and services you request
• Legal obligations – accounting, tax, and regulatory requirements
• Legitimate interests – service improvement, security, and fraud prevention
• Consent – marketing communications and optional features

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

8. Sharing and Disclosure of Data

We do not sell your personal data.

We may share data with:

• Service Providers (payment processors, shipping companies, hosting providers)
• Legal or regulatory authorities when required by law
• Business partners, only with your explicit consent

All third parties are required to protect personal data and use it only for authorized purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Encryption
• Secure servers
• Firewalls
• Access controls

However, no system is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data may be transferred and processed outside your country of residence. When applicable, we use appropriate safeguards such as Standard Contractual Clauses to protect your personal data.

11. Your Privacy Rights

Depending on your location (including GDPR and similar laws), you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

You may exercise these rights by contacting us.

12. Children’s Privacy

Our Services are not intended for children under the age of 13 (or 16 where applicable). We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website and app functionality
• Analyze usage and performance
• Improve user experience

We do not use personal data for targeted advertising without consent.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website or mobile applications, and the “Last updated” date will be revised accordingly.

15. Contact Information

For questions or requests related to this Privacy Policy, please contact:

Koky Beauty Supply LLC
300 SW 107th Ave STE 112
Miami, Florida, USA
Phone: +1 (786) 223-2039
Email: sales@kokybeautysupply.com

✅ Apple & Google Compliance Status

• ✔️ Mentions mobile apps
• ✔️ Mentions Sign in with Apple
• ✔️ Explains social login data
• ✔️ Includes children’s privacy
• ✔️ Ready for App Store & Google Play
• ✔️ Ready for Privacy Nutrition Labels

16. SMS Communications and A2P Messaging

By providing your phone number through our Services, you consent to receive SMS (text) messages from Koky Beauty Supply LLC. These messages may include:

• Order confirmations and shipping updates
• Customer support communications
• Promotional offers and marketing messages (only if you have opted in)

Message frequency may vary depending on your interactions with us.

Message and data rates may apply according to your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, you can reply HELP or contact us at sales@kokybeautysupply.com.

We do not sell or share your phone number with third parties for their marketing purposes without your explicit consent.